Welcome to towerboots.com, the site for people who love footwear.
Towerboots.com is a leading retail company for shoes on the internet. Towerboots.com goes back 3 generation in footwear business and has grown up on long experience from our High Street stores and our passion for footwear. Our aim is to offer our customers a non-stop range of brands and models of shoes at the cutting edge of fashion:
Our ecommerce channel has been going very successfully for the past two years now , and we need someone who will take responsibility for the online sales and customer services channel.
About the Role...
This is a fantastic new role for an experienced Head of Ecommerce who will take responsibility for the online sales and customer services channel – driving the strategic direction of the website
• Continuously work to optimise sales, conversion and growth of the site
• Implement site changes and long term direction in accordance with company values and voice
• Lead and direct SEO work, email campaigns, customer service and design changes
• Ensure consistency of offline and online channels
• Responsible for overseeing the web team
• Ensure good customer experience, retention and satisfaction – and drive sales for the brand
About You…
• Significant experience in the ecommerce world and in leading the strategic direction of an online retail store
• Used to reporting, and designing/monitoring KPI’s
• Proven experience of building and growing an online store
• Excellent knowledge of SEO, PPC campaigns, email marketing campaigns, affiliate marketing and social media
• Experience with leading an ecommerce team